Shipping Policy
Shipping & Delivery 🚚🇲🇾
We know you're excited to start your hair growth journey! We ship all orders directly from our Johor Bahru Factory to ensure your bars arrive fresh and fast. 📦💨
1. Domestic Shipping (Within Malaysia) 🇲🇾
-
West Malaysia: RM5.50 flat rate (Standard 2–4 business days).
-
East Malaysia: RM15.50 flat rate (Standard 5–7 business days).
-
FREE Shipping West Malaysia: Spend over RM50 and the shipping is on us! 🎁✨
-
Free Shipping East Malaysia: Spend over RM150 and the shipping is on us!
2. Processing Time ⏳
We work hard to get your order out the door! Most orders are processed and handed over to our courier partners within 24–48 hours (excluding weekends and public holidays).
3. Real-Time Tracking 📍
Once your parcel is scanned by the courier, we’ll send a Tracking Number straight to your email. You can follow your bar’s journey from our warehouse to your shower! 📱🧼
4. Eco-Friendly Packaging 🌍
In line with our mission, your order will be shipped using plastic-free or recyclable materials. No unnecessary bubble wrap—just pure, sustainable goodness. ♻️📦